General Conditions


Your registration will only be confirmed once full payment is received. Payment must be in Euros. We only accept online payments by credit card (VISA & Mastercard) or the iDEAL (Netherlands), SOFORT banking (Belgium), Bancontact (Belgium) and Belfius Direct (Belgium) platforms. 


  • Cancellations must be made in writing to the congress secretariat.
  • Cancellations received after October 1, 2021 will not be refunded.
  • Substitute delegates will be accepted but must be advised in writing.

Virtual Event Policy

It is the delegate’s responsibility to make sure their system complies with the requirements recommended by EFAD and congress secretariat Mediscon and test their computers prior to the start of the virtual event. If a technical failure is the fault of the delegate, the delegate still has access to the recordings of the sessions after the conclusion of the event (refunds will not be provided).

If a technical failure is the fault of the service provider and the event is not able to be broadcasted as planned, the Organizer reserves the right to reschedule. If the delegate cannot participate in the rescheduled event live, they will be provided with a link to the recordings after conclusion, or they may request a prorated refund.

EFAD and congress secretariat Mediscon will only use the delegate’s personal information provided during the registration process to host, manage, and analyze attendee traffic and engagement during this virtual event. During the registration, the delegate may have chosen to withhold permission to share their data with third parties (e.g. sponsors and exhibitors), however when participating in a chat, the attendee’s profile picture and name will be shared with the audience to allow them to engage. If the attendee choses to exchange their virtual business card with another attendee, the attendee agrees to share their data. This also applies when the attendee is meeting with a sponsor or exhibitor.

Only information the delegate has chosen to share on the platform will be made available to other delegates and exhibitors who reach out to set up a meeting or message the delegate directly. The delegate can change their privacy settings anytime by accessing their profile.

Login details will only be provided to delegates who have paid for their registration in full. Login details will be sent approximately one week prior to the start of the conference. Do not share your login details or attempt to enter it on multiple devices or browsers. The system will only authorize the most recent device that was used to access, and you will be disconnected on your other device(s).

Code of Conduct

EFAD Congress 2021 is committed to providing a professional, friendly, safe and welcoming environment for all participants at this meeting, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin or other protected class.

We expect all attendees and speakers to help ensure a safe and positive experience for everyone. Unacceptable behavior will not be tolerated during any portion of a meeting or event. Unacceptable behavior includes but is not limited to:

  • Intimidating, harassing, abusive, discriminatory, derogatory or demeaning speech or actions.
  • Harmful or prejudicial verbal or written comments related to gender, sexual orientation, race, religion, disability or other personal characteristics, including those protected by law.
  • Inappropriate disruption of sessions or functions.

Reporting harassment to the EFAD Congress 2021.

Consequences of misconduct may include:

  • Immediate removal from event without warning.
  • Restrictions from future events.

Taking video or audio recording of oral presentations is prohibited.

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